Privacy Policy | IELTS Tutor

1. Introduction

IELTS Tutor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

Email address (when you create an account)
Name (optional, for personalization)
Payment information (processed securely by Lemon Squeezy)

Usage Data

Practice session data and progress
Test scores and performance metrics
Device information and browser type
IP address and approximate location

Audio Recordings

For the Speaking practice feature, we temporarily process audio recordings to provide AI feedback. These recordings are processed in real-time and are not permanently stored on our servers.

3. How We Use Your Information

To provide and maintain the Service
To personalize your learning experience
To track your progress and provide performance analytics
To process payments and manage subscriptions
To send important service updates and notifications
To improve our Service based on usage patterns
To respond to your inquiries and support requests

4. Third-Party Services

We use the following third-party services:

Lemon Squeezy: Payment processing and subscription management
OpenRouter/AI Services: AI-powered feedback generation
Deepgram: Speech-to-text transcription for Speaking practice
ElevenLabs: Text-to-speech for audio feedback

These services have their own privacy policies governing the use of your information.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption.
We use secure HTTPS connections for all data transmission.
Payment information is handled directly by Lemon Squeezy and never stored on our servers.
We regularly review and update our security practices.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

8. Cookies and Local Storage

We use local storage to save your preferences and progress data on your device. This helps provide a seamless experience across sessions. You can clear this data through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected]